Privacy Policy
Your data, our responsibility. We believe in transparency and protecting the trust you place in us.
About Genie
Genie helps merchants engage customers by offering a personalized wishlist experience. Customers can easily save, organize, and track their favorite products across participating stores, enhancing their shopping journey and encouraging repeat purchases.
Our goal is to provide a seamless, delightful experience for customers while helping merchants drive engagement, retention, and conversions.
Data We Collect
2.1 Customer Data
- Name or customer ID
- Email address (optional)
- Wishlist items
- Timestamps of saved/removed products
2.2 Merchant Data
- Store name, domain, and metadata
- Product catalog information (ID, title, image, price)
2.3 Technical and Usage Data
- Browser and device information
- IP address (for security)
- Usage analytics (wishlist activity)
How We Use Your Data
- To enable wishlist features and personalization
- To help merchants understand customer preferences
- To improve Genie services
- To detect and prevent fraud or technical issues
We do NOT sell, rent, or trade customer data to any third party.
Data Storage & Protection
- Encryption of sensitive data (SSL/TLS)
- Role-based access control
- Regular security audits
- Secure, compliant hosting infrastructure
We retain data only as long as necessary for service delivery or legal compliance.
Customer Rights
- Access their wishlist data
- Correct inaccurate information
- Request deletion of wishlist data
- Withdraw consent if allowed by the merchant
Contact the merchant or Genie support for assistance.
Merchant Responsibilities
- Update their own store privacy policy
- Obtain necessary customer consents
- Comply with GDPR, CCPA, and other regulations
Third-Party Services
We may access third-party services like Shopify APIs to operate Genie. These services are used strictly for functionality and follow their own privacy policies.
Changes to This Policy
We may update this Policy periodically. Updates will be communicated to merchants and reflected in the "Effective Date" above. Continued use constitutes acceptance of the revised policy.
Contact Information
If you have any questions, concerns, or requests regarding this Policy, please contact us:
- Email: anhdt@nextlevelvn.com
- Website: https://www.nextlevelvn.com/
Questions about your data?
We're here to help. Reach out and we'll respond within 24 hours.